Benchmarking

Last week six members of the Queensland Printing staff sat down for several hours with Scott Breust, who is a senior State Development Officer with the (Queensland) Department of State Development, to go through the Manufacturing Microscope benchmarking tool. This allows us to benchmark our business against 2000 other progressive printers from around Australia and the world. This process measures the performance and practices of our business, then compares the results with other participants within our market. The data obtained from these benchmarks provides us with a great insight into our relative strengths and weaknesses and will allow us to be at the forefront of continuous improvement within the Australian printing industry.

It was interesting to see that none of the 2000 printers worldwide were considered to operate their businesses within world's best practice compared to manufacturers generally. Our results were very encouraging. We were on the top end of the graph and less than 10% away from world's best practice. Our goal will now be that last 9%.

We are now looking at some new print production technology and looking to work with a Queensland based company QMI on a manufacturer's evaluation process called Value Stream Mapping.

Over the last four years our business has gone from strength to strength by working on the business rather than in the business. Our goal of being the best has helped us provide better service and services to our clients as well as drastically increase our productivity whilst improving our quality and reducing our costs.
Learn more visit www.qprint.com.au or email us on enquiries@qprint.com.au